Request account and data deletion
You can ask headquarters to delete your Cravengo Operations account and associated personal data. You do not need to sign in, reinstall the app or have active store access.
Deletion requests are handled by Cravengo headquarters. Opening an email draft does not submit a request or delete an account. Send the email to start the process.
Delete it yourself, straight away
Sign in, then open Profile → Delete account in the app (or use the button above). Type DELETE to confirm and your account is deleted immediately: your sign-in, profile photo, phone number, email and name. You are signed out on every device. If you cannot sign in, use the email option below.
Send your request by email
- Email from the address you used for your Cravengo account, if you can still access it.
- Use the subject Cravengo Operations account deletion. Include your name, account email and store, and say that you want your account and associated personal data deleted.
- If you cannot access your old email, say so. Headquarters will arrange an appropriate identity check.
If your device does not open an email app, send your request manually to cravengomelb@gmail.com. Do not include a password, SMS code, passport or other identity document in the initial email.
What happens next
Headquarters verifies that the request belongs to you, checks any shared business records and coordinates deletion. This includes removal of your account and sign-in access, profile photo and account contact information, and other associated personal data that does not have a legitimate retention requirement. Notification subscriptions and unsent messages to that identity must also be addressed.
Some employment, payroll, tax, safety, security or dispute records may need to be retained for a legitimate purpose. Headquarters will explain what is retained, why, and the relevant retention or review arrangements. We do not label an account “deleted” merely because it has been disabled.
What is kept after deletion: past shift, break and pay records stay linked only to an anonymous staff number (shown as “Former staff member”), because Australian employers must keep wage records for 7 years. Nothing else that identifies you is kept.
An email request is not deleted just by opening this page or sending the email. Headquarters will confirm the outcome after processing. Records belonging to other staff or stores must not be deleted as a side effect. If you are the only administrator, headquarters will arrange continuity of business administration before removing your access.
This removes your Cravengo account; it does not delete any Google or other outside account.